“CRM means enabling us to be more flexible in our marketing and customer service”: Southwest (eyefortravel.com)
Loyalty programmes are becoming a large factor in determining who a flyer considers for a flight, says Debra Benton, director - loyalty marketing, Southwest Airlines. Shared & Reseller Webhosting
Original post: “CRM means enabling us to be more flexible in our marketing and customer service”: Southwest (eyefortravel.com) by Copyright (c) 2004 Yahoo! Inc. All rights reserved. at Yahoo! News Search Results for travel industry marketing online